Managed IT Support Plans
for Long Island Businesses
Flat-rate monthly IT support so your team stays productive and your business stays protected — with a real local team you can actually call.
Your IT Department — Without the Overhead
Instead of waiting for something to break and scrambling to find help, a managed IT plan means UnifiedTek is proactively monitoring, maintaining, and supporting your technology every single day.
For a flat monthly rate per user, you get a dedicated local IT team on call — so you spend your time running your business, not troubleshooting computers.
It's the smarter, more affordable alternative to hiring a full-time IT employee — especially for small and medium businesses across Long Island and Suffolk County.
Break-Fix (Old Way)
Something breaks → you scramble → expensive emergency call → hours of downtime → repeat.
Managed IT (Smart Way)
Proactive monitoring → issues caught early → fast support → minimal downtime → predictable cost.
Managed IT Plans for Long Island Businesses
Per user, per month. No hidden fees. No surprise bills. Cancel anytime or save 10% with an annual plan.
Basic Support
Essential IT coverage for individuals and small teams who need reliable remote support.
- ✓Remote IT support (helpdesk)
- ✓Software updates & patch management
- ✓Antivirus installation & monitoring
- ✓Email setup & troubleshooting
- ✓Microsoft 365 / Google Workspace support
- ✓Office app support
- ✗On-site visits
- ✗Network management
- ✗Cloud backups
Standard Support
The complete package for growing businesses that need both remote and local on-site support.
- ✓Everything in Basic, plus:
- ✓On-site support visits
- ✓Network & Wi-Fi management
- ✓Cloud backup setup & monitoring
- ✓Priority support queue
- ✓Printer & peripheral support
- ✓Monthly system health reports
- ✓Vendor liaison (ISP, software, hardware)
- ✗Firewall management
Premium Managed IT
Enterprise-level protection and support for businesses that can't afford any downtime.
- ✓Everything in Standard, plus:
- ✓Firewall management & monitoring
- ✓Ransomware protection
- ✓Disaster recovery planning & testing
- ✓Security awareness training
- ✓Emergency support line
- ✓Advanced threat monitoring
- ✓Compliance assistance (HIPAA, etc.)
- ✓Quarterly IT strategy review
What's Included in Each Plan
Everything side-by-side so you can choose with confidence.
| Feature | Basic $99/user/mo |
Standard $149/user/mo |
Premium $199/user/mo |
|---|---|---|---|
| Remote Support | |||
| Helpdesk / Remote Support | ✓ | ✓ | ✓ |
| Software Updates & Patching | ✓ | ✓ | ✓ |
| Antivirus Management | ✓ | ✓ | ✓ |
| Email & Office App Support | ✓ | ✓ | ✓ |
| On-Site & Network | |||
| On-Site Support Visits | — | ✓ | ✓ |
| Network & Wi-Fi Management | — | ✓ | ✓ |
| Priority Support Queue | — | ✓ | ✓ |
| Cloud Backup Monitoring | — | ✓ | ✓ |
| Security & Advanced | |||
| Firewall Management | — | — | ✓ |
| Ransomware Protection | — | — | ✓ |
| Disaster Recovery Planning | — | — | ✓ |
| Security Awareness Training | — | — | ✓ |
| Emergency Support Line | — | — | ✓ |
| Quarterly IT Strategy Review | — | — | ✓ |
Managed IT Support Built for
Long Island Businesses
We're not a national call center. We're your neighbors — based in Center Moriches, serving all of Suffolk County and Long Island.
Truly Local
We're based in Center Moriches. When you need someone on-site in Patchogue, Hauppauge, or Riverhead — we're there. No waiting on a technician from out of state.
One Point of Contact
No ticket queues that go nowhere. You know us by name. Call, text, or email — and get a real response from the team who manages your systems.
Predictable Costs
Flat monthly pricing means no surprise bills. You always know exactly what your IT support costs — making budgeting simple and stress-free.
Proactive, Not Reactive
We monitor your systems around the clock. We catch and fix issues before they become outages — saving you time, money, and frustration.
Security-First Approach
Every plan includes antivirus monitoring. Higher tiers add ransomware protection, firewall management, and security training to keep your business safe.
No Long-Term Lock-In
We earn your business every month. Stay because we're great — not because you're locked in. Annual plans are available for those who want to save.
Managed IT Support Across All of Long Island
UnifiedTek provides managed IT support to businesses throughout Long Island — both remotely and with on-site visits. No matter where you are on Long Island, we've got you covered.
Our Standard and Premium plans include on-site support visits for businesses in Suffolk County and Nassau County. Remote support is available statewide.
Not Sure Which Plan?
We'll assess your business and recommend the right plan — at no charge. Most consultations take 30 minutes or less.
📞 Call 631-503-0881 Schedule Free ConsultationMon–Fri 9AM–6PM · Sat 10AM–3PM
Center Moriches, NY 11934
Managed IT Support FAQ
Honest answers to the questions Long Island business owners ask us most.
How much does managed IT support cost on Long Island?
Our plans start at $99 per user per month for Basic support, $149/user/month for Standard, and $199/user/month for Premium. There are no setup fees and no hidden charges.
What's the difference between Basic and Standard?
The biggest difference is on-site visits. Basic is remote-only support, which works great for many businesses. Standard adds in-person visits, network management, cloud backups, and priority response — ideal for offices with more complex setups.
Is there a contract? Can I cancel?
No long-term contract is required. Plans are month-to-month. If you want to save 10%, we offer annual plans — but we never lock you in. We believe in earning your business every month.
How quickly do you respond to support requests?
Basic plan clients typically receive a response within 4 business hours. Standard clients get priority response within 2 hours. Premium clients have access to our emergency support line for critical issues.
Do you support Macs and PCs?
Yes — we support Windows PCs, Macs, laptops, servers, and most business devices. If you have a mixed environment, no problem. We handle it all.
Can I add more users to my plan later?
Absolutely. Plans are priced per user and scale with your business. Add or remove users anytime — your monthly bill adjusts accordingly with no penalties.
Do you serve businesses outside of Center Moriches?
Yes! We serve all of Long Island — from Riverhead to Babylon, North Shore to South Shore. Remote support is available statewide. On-site visits are available throughout Long Island.
What industries do you support?
We work with all kinds of Long Island businesses — retail shops, medical offices, law firms, construction companies, restaurants, nonprofits, and more. If you use computers to run your business, we can help.
Ready to stop worrying about IT?
Get a free, no-pressure consultation with our team. We'll review your current setup and recommend the right plan for your Long Island business.
Based in Center Moriches, NY · Serving all of Long Island · Free consultation for local businesses